Maintenance & Warranty

How to maintain and clean your Vicair wheelchair cushion & warranty information

Maintenance and cleaning

  • Warning! Every three months, check the product for wear and deflated cells. In case of serious damage, or a large number of deflated cells, do not continue to use the product. Consult your
    dealer.
  • Warning! In case of soiling with body fluids, and when transferring the product to another user, the product must be disinfected to avoid cross contamination.
  • Caution! Do not steam clean or autoclave the product. It cannot withstand excessive heat or pressure. When the given cleaning instructions are not followed, it is very likely that the product
    will age more rapid.
  • Caution! Do not use aggressive or abrasive cleaners, or sharp objects to clean the cushion.

Cleaning instructions for all Vicair cushions, except O2 Range cushions and Liberty Range. You will find instructions furher down this page.

Wheelchair Cushion Vicair Vector

Caution! Do not wash this cushion in a washing machine.

  • Cleaning the Vicair cushion cover
    The cushion cover can be machine washed. Follow the washing instructions on the label attached to the inside of the cover.
  • Cleaning the Vicair cushion
    Do not machine wash the cushion. Do not immerse the cushion in water or any other liquid. Follow the washing instructions on the label attached to the cushion.
    Remove the cover and wipe the cushion with a damp cloth using a mild detergent. Difficult spots or stains can be cleaned by first saturating the spot and then using a soft brush to loosen the dirt, or by machine washing the emptied cushion (remove SmartCells) at 60°C. If it is necessary to remove the cells for cleaning, note the number of cells in each compartment.

Disinfecting your Vicair cushion and cover

Clean the cushion and cover as instructed above. Preferably use an antibacterial detergent. After cleaning spray your cushion and cover with a disinfectant. Bend compartments outwards to make sure the spray gets into the gaps.

Cleaning instructions for O2 Range Vicair cushions

wheelchair cushion machine washable Vicair Vector O2

 

  • Cleaning the Vicair O2 cushion cover
    The cushion cover can be machine washed. Follow the washing instructions on the label attached to the inside of the cover.
  • Cleaning the Vicair O2 cushion
    Your Vicair O2 cushion can be machine washed at 60°C using a gentle cycle and mild detergent. You do not need to remove the SmartCells before putting the cushion into the washing machine. Do not use any chlorine bleach and do not dry clean! Do not tumble dry your Vicair O2 cushion but let it air dry (5-6 hours). You can use the sling to hang dry your Vicair O2 cushion.

Disinfecting your Vicair O2 cushion and cover

Clean the cushion and cover as instructed above. Preferably use an antibacterial detergent. After washing spray your cushion and cover with a disinfectant. Bend compartments outwards to make sure the spray gets into the gaps.

Cleaning instructions for Liberty Range Vicair cushions

Wheelchair cushion Vicair Liberty
Warning! Do not immerse this cushion in water or any other liquid and do not wash in a washing machine.

  • Cleaning the Vicair Liberty cushion cover
    The cushion cover can be machine washed inside-out. Follow the washing instructions on the label attached to the inside of the cover.
  • Cleaning the Vicair Liberty cushion
    Wipe the cushion with a damp cloth using a mild detergent. Do not machine wash the cushion and do not immerse in water or any other liquid.

Disinfecting the Vicair Liberty cushion

Clean the cushion and cover as instructed above. Preferably use an antibacterial detergent. After cleaning spray the cushion and cover with a disinfectant.

 

Warranty

Vicair offers a limited warranty against defects in workmanship and materials for a period of 24 months (for mattresses this is 5 years!) after the original date of purchase, provided the product has been used normally. Any damage arising from abnormal use, or caused by improper handling, cleaning, or negligence, is excluded from this warranty. Should a defect in materials or workmanship occur within 24 months (for mattresses this is within 5 years) from the original date of purchase, Vicair will, at its own choice, repair or replace the product free of charge.
The cushion cover is excluded from this warranty.
Remedies for breach of express warranties herein are limited to repair or replacement of the product. In no event shall damages for breach of any warranty include any consequential damages or exceed the cost of non-conforming goods sold.