Lifetime Warranty on the new generation Vicair SmartCells
- A brand new & unique Vicair service
- No registration needed, Lifetime Warranty off-the-shelf
- Lifetime Warranty applies to the new generation SmartCells only, recognisable by the black Vicair logo print (see picture on this page). Available from October 2017.
- In the case of a complaint about the SmartCells and/or to request replacement SmartCells, please contact your country’s distributor or contact Vicair directly.
- We can only provide you with replacement SmartCells under the condition that we receive the cushion’s serial number. We might also need extra information / photographs of the issue to complete the complaint registration. That is why you should never throw away damaged cells before your complaint has been registered by us.
- Inner & outer cushion covers are excluded from this Lifetime Warranty. SmartCells only. See General Terms & Conditions.
- Vicair Liberty cells are excluded from this Lifetime Warranty.